333fb Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how 333fb ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal information of players and visitors who access the 333fb website and mobile platform. By registering an account or using any 333fb service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not access or use 333fb.

333fb is committed to protecting the privacy and security of all personal data it processes. We apply strict data minimisation principles — we collect only what is necessary for the operation of the Platform and the provision of services to players in Bangladesh. We do not sell your personal data to third parties. This Policy is intended to be read alongside the 333fb Terms and Conditions, which together constitute the complete agreement between you and 333fb governing your use of the Platform.

333fb collects personal data from players across several categories. The table below summarises what we collect, and the purpose for which each category is collected.

333fb processes personal data for the following specific purposes. We process data under one or more of the legal bases set out in Section 3.

• Account creation and management: to register your player account, verify your identity, maintain your account preferences and history, and provide access to the full range of 333fb services.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to reconcile transaction records; and to comply with anti-money-laundering obligations by retaining records of all financial transactions.
• Service delivery and improvement: to operate the casino and sports betting platform; to personalise your experience based on your game history and preferences; to diagnose technical issues and improve platform performance.
• Responsible gaming: to monitor gameplay patterns for indicators of problem gambling; to enforce deposit limits, time-out periods, and self-exclusion requests you have made; and to send responsible gaming communications where these are triggered by account activity.
• Fraud and security: to detect and prevent fraudulent activity, money laundering, account sharing, use of prohibited software, and other breaches of the Terms and Conditions; to investigate and resolve disputes; and to share information with relevant authorities where required by law.
• Marketing communications: to send you promotional offers, bonus notifications, and seasonal promotions that are relevant to your use of 333fb — where you have not opted out of such communications. You may opt out at any time by contacting support.

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you without human review. Where automated processes are used for fraud detection, a human reviewer is involved before any account action is taken based on the output.

333fb processes your personal data under the following legal bases:

• Contractual necessity: processing that is necessary to deliver the services you have requested by registering a 333fb account — including account management, payment processing, gameplay, and customer support.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money-laundering requirements, record retention obligations, and obligations to cooperate with law enforcement or regulatory authorities.
• Legitimate interests: processing for fraud detection, platform security, and service improvement where our legitimate interests in operating a safe and reliable platform are not overridden by your privacy interests or fundamental rights.
• Consent: where we rely on consent as a legal basis (for example, for marketing communications), you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

333fb does not sell personal data. We share personal data only in the following circumstances, and only to the extent necessary for the stated purpose:

• Payment processors and mobile banking providers: bKash, Nagad, Rocket, and Upay receive the transaction data necessary to process deposits and withdrawals. These providers operate under their own privacy policies and are subject to their own regulatory obligations in Bangladesh.
• Game and platform technology providers: licensed game studios (such as Evolution Gaming, Pragmatic Play, Ezugi) and platform infrastructure providers may receive technical data necessary to deliver the gaming service. These providers are contractually bound to process data only for the purposes specified by 333fb.
• Regulatory and law enforcement authorities: where 333fb is required by law, court order, or regulatory direction to disclose personal data to a government body, law enforcement agency, or financial regulator, we will comply with that obligation. Where legally permissible, we will notify you of such disclosure.
• Fraud prevention and security services: we may share technical data (IP address, device fingerprint, transaction patterns) with specialist fraud detection service providers for the purpose of identifying and preventing fraudulent activity on the Platform.

All third parties with whom 333fb shares personal data are required to implement appropriate technical and organisational measures to protect that data, and are prohibited from using it for any purpose other than the purpose for which it was disclosed. We do not transfer personal data internationally without ensuring adequate safeguards are in place.

333fb is committed to operating a platform that is resistant to financial crime. As part of this commitment, we apply Know Your Customer (KYC) procedures to player accounts, particularly when processing withdrawals or when a deposit volume triggers a review threshold. KYC may require you to provide a copy of a government-issued photo ID (such as your National Identity Card or passport) and, in some cases, proof of address. These documents are handled securely and reviewed only by authorised 333fb personnel or by our designated KYC verification partner.

Financial transaction data — including the amounts of deposits and withdrawals, the dates and times of transactions, and the payment method identifiers (mobile wallet numbers) associated with your account — is retained by 333fb for a minimum of five years from the date of the transaction. This retention period reflects our obligations under anti-money-laundering regulations. Transaction data retained for compliance purposes is not used for marketing and is accessible only to authorised personnel and regulatory authorities.

333fb retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data (identity, contact, and KYC documents): retained for the duration of your account and for a minimum of five years after account closure, to satisfy anti-money-laundering record-keeping requirements.
• Financial transaction data: retained for a minimum of five years from the date of each transaction, in line with financial record-keeping obligations.
• Gameplay and session logs: retained for two years from the date of each session, for the purposes of dispute resolution, fraud detection, and responsible gaming monitoring.

Where you request deletion of your personal data and there is no overriding legal obligation to retain it, 333fb will delete or anonymise that data within 30 days of receiving your verified deletion request. Anonymised data (from which you cannot be identified) may be retained for statistical and platform improvement purposes indefinitely.

333fb uses cookies and similar tracking technologies to operate the Platform, maintain your session, and collect the technical data described in Section 1. The following categories of cookies are used:

• Essential cookies: strictly necessary for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. Essential cookies cannot be disabled without breaking the Platform's core functionality.
• Analytics cookies: used to understand how players use the Platform — which games are most popular, which pages are visited most frequently, and where technical errors occur. Analytics data is aggregated and does not identify individual players.
• Preference cookies: used to remember your settings and preferences across sessions, such as language preference and display settings. These improve your experience but are not essential to Platform operation.

You may control cookie settings through your mobile browser settings. Disabling essential cookies will prevent you from logging in or using most Platform features. Disabling analytics or preference cookies will not affect your ability to play games or make transactions but may reduce personalisation of your experience.

333fb respects your rights over your personal data. The following rights are available to you as a 333fb player. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request. We will respond within 30 days.

333fb takes the security of your personal data seriously. We implement industry-standard technical and organisational security measures to protect data against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 333fb platform; encrypted storage of sensitive data including identity documents and payment identifiers; strict access controls limiting who within 333fb can access personal data based on job function; regular security assessments and vulnerability testing of platform infrastructure; and incident response procedures to detect, report, and address data security events promptly.

No data transmission over the internet or mobile network can be guaranteed to be completely secure. While 333fb implements robust protections, we cannot warrant that data you transmit to us will never be intercepted. If you believe your 333fb account has been compromised, contact our support team immediately at [email protected] so we can take prompt action to secure your account.

333fb is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data promptly and close the associated account. If you are a parent or guardian and believe that a person under your care has registered with 333fb, please contact us immediately at [email protected].

333fb may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform operations. When we make a material change to this Policy, we will notify you via a prominent notice on the Platform or via direct communication to your registered mobile number or email address. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.

Your continued use of 333fb following notification of a material change to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any change, you should stop using the Platform and may request account closure. We encourage you to review this Policy periodically so that you remain informed about how 333fb processes your personal data.